• 526 Oak Ave. Springdale AR 72764
  • 24/7 479-751-5751
  • Office / Drive thru hours 8:00 am - 4:30 pm
Open

Payments

Payments

Payment Methods

In addition to traditional payment methods using cash, check, credit or debit cards made at our office, Springdale Water Utilities also offers the following payment options for your monthly bill:

Pay Online

You can pay online from your computer or mobile device. Your payment will post to your account on the next business day. You will need your water account number.

Payment Accepted:

  • Pay with Credit Card
  • Pay with Debit Card
  • Pay with Electronic Check

BillMatrix charges a $1.85 convenience fee to process your payment.

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bank Draft 2

Automatic Bank Draft

Sign up for auto pay and never worry about paying your bill again. Plus, no fees!

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Pay by Phone

Call BillMatrix at 1-866-680-5501 to make a payment over the phone. You will need your water account number. Your payment will post to your account on the next business day.

Payment Accepted:

  • Pay with Credit Card
  • Pay with Debit Card
  • Pay with Electronic Check

BillMatrix charges a $1.85 convenience fee to process your payment.

Pay in Person

Pay your bill in person in the drive-thru! Come see us between 8:00am and 4:15pm Monday through Friday.

Pay your bill in person through the self-service kiosk! Available 24 hours a day, 7 days a week. Never miss a payment! Make a payment on your schedule.

Payment Accepted:

  • Pay with Cash
  • Pay with Credit Card
  • Pay with Debit Card
  • Pay with Check
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Pay By Mail

Pay by Mail

Mailing a payment? Send your payment along with your payment stub to:

Springdale Water Utilities
PO Box 769
Springdale, AR 72765

Please allow 5-7 mailing days.

A special message regarding our Pay by Phone & Pay Online payment options and fees:

We wanted to remind all of our customers that we offer ACH and Credit Card processing via our website and a toll-free number. Please go through our website or our mobile friendly site if you are using your smart phone. Your monthly bill has the website and the toll-free phone number printed on it each month.

We have found the best provider to handle these payments at THE LOWEST PROCESSING FEE to you. Our provider only charges $1.85. Other 3rd party payment processors are charging more than twice the fee you pay through our provider. Other 3rd party payment processors take 7-10 days to mail us a check on your behalf which could result in late fees charged to your account. Our provider sends us payment information the next business day.

3rd Party Payment Providers not associated with Springdale Water Utilities are NOT a good value to you.

For example, DOXO is not approved by Springdale Water Utilities as a bill payment provider. We do not have any contractual affiliation with DOXO; therefore, we cannot assist with any late or missing payments made through DOXO.

Please go thru our website to make your payments without having to come to the office or visit our Kiosk with zero fees, or sign up for Automatic Bank Draft which is always free and convenient.

Paperless Billing

It takes just a few simple steps to enroll in e-STATEMENTS to receive your bills on-line.

Benefits of E-Statements

  • Securely receive your water bill in your designated email inbox. There are no fees to receive e-STATEMENTS. Use the link in the email to access your e-STATEMENT.
  • You can access your bill online from anywhere in the world, 24 hours a day, 7 days a week.
  • Your e-STATEMENT will be a complete facsimile of the paper bill you currently receive.
  • You are notified of new statements electronically, eliminating delays from standard mail delivery.
  • e-STATEMENTS allows you to reduce paper usage, which is friendlier to the environment.
  • Use My Profile when logged in to change your password, email address or switch back to paper bills.
  • Easily pay the invoice from within e-STATEMENTS using a credit or debit card (a service fee will be charged) or continue to use your current bill pay method.

We encourage you to sign up for free Automatic Bank Draft to pay your bill automatically each month. Save time and eliminate the cost of checks, postage and bill pay service provider fees.

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